What is preventing the sales representative from accessing this information?

Universal Containers has enabled Social Accounts and Contacts. When a sales representative accesses a contact within Salesforce, the representative is unable to see detailed information from the contact’s social profiles.

What is preventing the sales representative from accessing this information?
A . The fields configured by Universal Container’s administrator on the contact page layout are missing.
B . The information shown is based on the sales representative’s social connection with the contact.
C . The link to the Facebook profile is NOT configured with the administrator password to access detailed information.
D . Universal Containers must install and APP Exchange package to access public profile information for its users.

View Answer

Answer: B