What is causing this issue?

At Cloud Kicks, users are able to run reports. However, when users try to export a report, they are taken to a login screen and prompted for additional verification.

What is causing this issue?
A . Users need to update their browser to the latest version.
B . The users are logged Into an Insecure network.
C . The users’ profile is missing the Export Reports permission.
D . Exporting Is configured to require a high assurance session.

View Answer

Answer: D

Explanation:

A high assurance session is a type of session security level that requires users to verify their identity using a second factor of authentication, such as Salesforce Authenticator, a verification code, or a security key. Administrators can configure certain actions or permissions to require a high assurance session, such as exporting reports, viewing encrypted data, or accessing connected apps.

If users are able to run reports but are taken to a login screen and prompted for additional verification when they try to export a report, it could be because exporting is configured to require a high assurance session. This means that users need to use a second factor of authentication to export reports, even if they have already logged in with their username and password.

Reference:

https://help.salesforce.com/s/articleView?id=sf.identity_verification.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.security_sessions.htm&type=5