What is causing this issue?

At Cloud Kicks, users are able to run reports. However, when users try to export a report, they are taken to a login screen and prompted for additional verification.

What is causing this issue?
A . Users need to update their browser to the latest version.
B. The users are logged Into an Insecure network.
C. The users’ profile is missing the Export Reports permission.
D. Exporting Is configured to require a high assurance session.

View Answer

Answer: D

Explanation:

A high assurance session is a type of session security level that requires users to verify their identity using a second factor of authentication, such as Salesforce Authenticator, a verification code, or a security key. Administrators can configure certain actions or permissions to require a high assurance session, such as exporting reports, viewing encrypted data, or accessing connected apps.

If users are able to run reports but are taken to a login screen and prompted for additional verification when they try to export a report, it could be because exporting is configured to require a high assurance session. This means that users need to use a second factor of authentication to export reports, even if they have already logged in with their username and password.

Reference: https://help.salesforce.com/s/articleView?id=sf.identity_verification.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.security_sessions.htm&type=5