What is causing the issue?

A CRM Analytics consultant is building a dashboard for Cloud Kicks that is embedded in a separate Lightning page called "Management Dashboard" using a CRM Analytics Dashboard Component. The system administrator and the contract manager should both have access. The system administrator is able to see the dashboard and the data, but the contract manager sees a blank Lightning page.

What is causing the issue?
A . The consultant has set up component visibility for the dashboard for system administrators only.
B . The consultant has set up a dashboard filter condition for data to be visible to system administrators only.
C . The consultant has set up/enabled a ‘Hide on Error’ feature for the dashboard while embedding it.

View Answer

Answer: A

Explanation:

When embedding a CRM Analytics dashboard in a Lightning page using a CRM Analytics Dashboard Component, you must configure the component’s visibility settings correctly to ensure that all relevant users have access. In this case, the issue arises because the system administrator can see the dashboard, but the contract manager cannot. The most likely cause is that the consultant has set the component visibility to display only for system administrators, which would prevent the contract manager from seeing the content. To resolve this issue, the consultant must modify the component visibility settings to include both the system administrator and contract manager profiles.

Reference: CRM Analytics and Lightning Components