What is causing the issue?

The CRM Analytics consultant at Cloud Kicks is asked to make sure the data on the CRM Analytics dashboard be as real-time as possible.

It was agreed to set the sync refresh time to 5 minutes for one of the local connections. The org has a CRM Analytics Plus license but users are noticing that the earliest available time is 1 hour. The minutes option is not visible to the user.

What is causing the issue?
A . The consultant does not have the Edit CRM Analytics Dataflows permission assigned.
B . Setting up the schedule to 5 minutes feature is not available in sandbox orgs.
C . The earliest available time is 1 hour for CRM Analytics Plus license.

View Answer

Answer: C

Explanation:

In the scenario where Cloud Kicks wants to set the sync refresh time to 5 minutes but finds that the minimum available time is 1 hour, the limitation is due to the licensing and feature availability in

CRM Analytics Plus.

Here’s the detailed explanation:

License Restrictions: The CRM Analytics Plus license typically sets the minimum refresh interval at 1 hour. This is a built-in restriction that reflects the platform’s capabilities and resource allocation norms.

Platform Capabilities: While more frequent refreshes would be ideal for achieving near-real-time data synchronization, such capabilities might require additional customization or advanced setup, potentially involving higher tiers of service or additional Salesforce products.

Operational Considerations: Frequent data refreshes, especially in shorter intervals like 5 minutes, can significantly impact system performance and resource utilization. Therefore, such options are generally restricted or managed tightly within Salesforce environments.

This understanding aligns with Salesforce’s documentation and product specifications, which outline what features and capabilities are available under different licensing agreements.