What is a sign that a business is ready to modernize their IT infrastructure?

What is a sign that a business is ready to modernize their IT infrastructure?
A . Executives accept that modernizing the infrastructure will take several years to complete.
B. The company wants to enhance customers’ experience and gather data to uncover insights about customers.
C. Executives understand the need to automate IT in order to implement new technologies.
D. IT managers want to maintain control of the IT infrastructure by ensuring that traditional IT processes remain intact.

View Answer

Answer: B

Explanation:

When a company shows interest in enhancing customer experiences and using data for customer insights, it often means they are willing to embrace digital transformation. Modern IT infrastructure, including cloud services, data analytics, AI, and more, can greatly assist in these areas.

Additionally, other indicators of readiness to modernize IT infrastructure can include understanding the value of IT automation (as in option C) and executive acceptance of the time it takes for such modernization. However, maintaining traditional IT processes (as in option D) might signal a resistance to change rather than readiness to modernize.