What Information does the tooltip above each step on the engagement studio program report provide?

What Information does the tooltip above each step on the engagement studio program report provide?
A . High-level metrics only for prospects waiting to complete each step
B . High-level metrics only for prospects who have completed the step
C . High-level metrics only for prospects who left the program at each step
D . High-level metrics only for prospects who have skipped each step

View Answer

Answer: B

Explanation:

According to the Salesforce documentation, the information that the tooltip above each step on the engagement studio program report provides is high-level metrics only for prospects who have completed the step. An engagement studio program report is a report that shows the performance and results of an engagement program, such as the number of prospects, emails, and conversions. The tooltip above each step on the program report shows the number and percentage of prospects who have completed that step, as well as the number and percentage of prospects who have taken the positive, negative, or neutral path after that step. The tooltip does not show the metrics for prospects who are waiting to complete, who have left, or who have skipped each step, as these are shown in other sections of the report.

Reference: Salesforce documentation