What functionality should a consultant recommend to satisfy the UC's need?

What functionality should a consultant recommend to satisfy the UC’s need?

exams ADM-261 ADM-261 exam 0 Comments

Universal Containers (UC) wants to schedule for repair service when an agent is unable to solve the customer’s problem via the call center.

What functionality should a consultant recommend to satisfy the UC’s need?
A . omni Channel
B . Contact Request
C . Field Service
D . Mobile Connect

Answer: C