What form of alternative dispute resolution has the BOD decided on?

The executive team is divided on whether the company should merge with a competitor. This has created a division in leadership that has become intractable. The Board of Directors (BOD) have decided that the effective way to resolve the several conflicts in leadership is to focus on separating the people from the problem, separating the core issues from the overlaying issues, resolve the overlaying issues and then focus on resolving the core issue that will be resolved by alternative solutions.

What form of alternative dispute resolution has the BOD decided on?
A . Constructive confrontation
B . Peer review panel
C . Arbitration
D . Mediation

View Answer

Answer: A

Explanation:

Constructive confrontation is a type of mediation that focuses on resolving organizational conflicts by separating the core issues from the overlaying issues. The overlaying issues are resolved first so as to clarify the core issues and then proceed to resolve objectively and easily resolve the core causes of the conflicts.