What first action should be taken?

A product can NOT be supplied to meet all of the requirements in its baselined Product Description.

What first action should be taken?
A . Raise a request for change
B . Raise an off-specification
C . Write an Exception Report
D . Amend the Work Package

Answer: B

Explanation:

When a product cannot meet all the requirements specified in its baselined Product Description, the first action to take is to raise an off-specification. An off-specification is used in PRINCE2 to formally identify any forecasted deviation from the agreed product requirements or quality expectations.

Reference: PRINCE2 Foundation manual, PRINCE2 official resources