What feature should be used to grant the engineer access to the necessary account, while maintaining the company’s data security?

AW Computing has a private sharing model for Its accounts, but a sales rep occasionally needs ass/stance from an engineer.

What feature should be used to grant the engineer access to the necessary account, while maintaining the company’s data security?
A . Permission Set
B. Permission Set Group
C. Account Teams
D. Custom Profile

View Answer

Answer: C

Explanation:

Account teams are groups of users who work together on an account. Administrators can enable account teams and grant team members different levels of access to accounts and related records such as contacts, opportunities, and cases. By using account teams, Cloud Kicks can grant engineers access to the necessary accounts when they need assistance from them, while maintaining data security for other accounts that they do not need to access.

Reference: https://help.salesforce.com/s/articleView?id=sf.accountteam.htm&type=5