What feature of Public Sector Solutions can be leveraged to meet this requirement?

A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requireschecking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object).

What feature of Public Sector Solutions can be leveraged to meet this requirement?
A . DataRaptor
B . Integration Procedure
C . FlexCard
D . OmniScript

Answer: B

Explanation:

Integration Procedures in Salesforce can be used to orchestrate complex data interactions that span multiple systems and Salesforce objects. They can call out to external systems (to check permit fees) and also interact with Salesforce data (to apply discounts based on site/address). This makes them well-suited for processes that require integrating external data with Salesforce operations, such as calculating permit fees with applicable discounts.