What feature can track the amount of time that a task has been open, to ensure that tasks are completed within an allotted time?
What feature can track the amount of time that a task has been open, to ensure that tasks are completed within an allotted time?
A . Task Escalation Clock
B . Service Level Agreements
C . Inactivity Monitor
D . Response Time Clock
E . Business Time Remaining
Answer: B
Explanation:
Reference: https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/task-table/reference/r_ToolsForDrivingTasks.html#:~:text=Service%20level%20agreements%20can%20track,completed%20within%20an%20allotted%20time.&text=Inactivity%20monitors%20ensure%20that%20tasks,a%20predefined%20period%20of%20time
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