What email notifications are enabled if the engineer selects Sources?

When an engineer goes to Global > System Settings and clicks on System Notifications, the following page opens:

What email notifications are enabled if the engineer selects Sources?

Solution: A notification is sent when a source has been in an error state for fifteen minutes.
A . Yes
B . No

View Answer

Answer: A

Explanation:

Yes, SailPoint IdentityNow sends a notification if a source has been in an error state for a sustained period, typically after fifteen minutes. This type of alert helps administrators to be aware of prolonged connection or operational issues with a source, so they can take corrective action promptly. The notification system is designed to escalate issues that may impact synchronization, provisioning, or access-related processes.

Key Reference from SailPoint Documentation:

Error State Notifications: SailPoint IdentityNow sends alerts for sources in error states, including when the error persists for a predefined period such as 15 minutes, helping administrators to respond to ongoing issues.