What does the Assisted Service Module enable a customer sales and service agent to do? (3)

What does the Assisted Service Module enable a customer sales and service agent to do? (3)
A . View or edit the customer’s cart using the 360 degree customer view
B . Create a new customer account on the customer’s behalf
C . Override the rules of a promotion on behalf the customer
D . Search for a customer’s account or session
E . Create a voucher on behalf of the customer

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Answer: A,B,D