What do you do?

You are an Agile manager at an organization that develops software for external customers. One of the Stakeholders who attends all the Sprint Reviews tells you that the Scrum Team, developing his product, totally lacks the domain expertise he expects and he is convinced this team will not be able to meet his expectations.

What do you do?
A . Involve the Scrum Master to discuss the concerns with the Stakeholder and leave the final actions to the Scrum Team. Support the team’s decision.
B. Invite domain experts to all Sprint Plannings and Sprint Reviews
C. Work with other Scrum Teams to learn more about the domain.
D. Dedicate one or more Sprint to improve the domain knowledge.
E. Hire or reassign more domain experts to the Scrum Team.

View Answer

Answer: A

Explanation:

Although learning more about the domain or receiving help from domain experts seems to make sense. It’s not your decision. You must make the problem visible, let the team deal with it, provide the environment to support them, and removing impediments that would hinder the team’s progress. Scrum Teams are cross-functional, meaning the members have all the skills necessary to create value each Sprint. They are also self-managing, meaning they internally decide who does what, when, and how.

Having the Stakeholder discuss directly with the Scrum Master or the team is more efficient and effective than going through a manager. The team can introspect, address the concerns and decide on the best actions.