What did the business analyst overlook before recommending that the release go live?

Northern Trail Outfitters launched a new feature on its Experience Cloud site to allow customers to compare features of similar products ahead of the major promotional event of the year. The user acceptance testing (UAT) passed successfully; however, many customers complained of issues when accessing the site.

What did the business analyst overlook before recommending that the release go live?
A . The AT should have been performed with enough time to resolve bugs in the new feature,
B . The UAT should have been performed with both peak load and average load simulation.
C . The UAT should have been performed by customers who are familiar with the products.

Answer: B