What criteria can be used to determine when a new inbound case should be opened?

exams CIS-CSM V2 CIS-CSM exam 0 Comments

What criteria can be used to determine when a new inbound case should be opened?
A . When a new customer is created
B. When an internal problem occurs
C. When a customer has a question or issue to resolve
D. When we have new marketing material for a customer

Answer: C