What could be the issue?

AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.

What could be the issue?
A . A primary Account relationship Is required on a Contact regardless of the page layout settings.
B . The Contact has Indirect relationships to other Accounts.
C . The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.
D . Private Contacts need to be enabled in Setup.

Answer: A

Explanation:

When the feature for Contacts to multiple Accounts is enabled, a Contact can have a direct relationship with multiple Accounts. However, one of these relationships must be designated as the primary Account relationship. This relationship is required on a Contact regardless of the page layout settings and cannot be removed unless the Contact is deleted or merged with another Contact.

Reference:

https://help.salesforce.com/s/articleView?id=sf.shared_contacts_set_up.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.shared_contacts_considerations.htm&type=5