What could be a cause of this issue?

A new Horizon environment has gone into production. External sessions are being disconnected after a random period of time.

The following information has been documented by the administrator:

Internal and external users are able to connect to their desktops.

External sessions connect via a Unified Access Gateway.

Users are immediately able to reconnect but will be disconnected again in a few minutes.

Internal sessions, connected directly to the desktops, are not impacted.

While the session remains connected, all expected functionality works properly.

What could be a cause of this issue?
A . A misconfigured network load balancer is in front of the Unified Access Gateway appliances.
B . A misconfigured network load balancer is in front of the Connection Servers.
C . Required firewall ports are not open in front of the Connection Servers.
D . Required firewall ports are not open in front of the Unified Access Gateway appliances.

View Answer

Answer: C