What configuration steps are required to send Order confirmation emails to Buyers?

What configuration steps are required to send Order confirmation emails to Buyers?
A . Create a Trigger on Order creation, Implement the SendOrderConfirmation Interface from Apex code.
B . Locate the Existing ‘Send Order Confirmation Email’ sub-flow, Add it to the last step.
C . Create an Emailtemplate, Set up Organization-Wide Addresses, Create an Email Alert, Add an Auto-launched flow.
D . Check the box called ‘Send order confirmation Email to buyer’ in the Commerce Apps store Administration.

View Answer

Answer: C

Explanation:

According to the [Order Confirmation Email] page, order confirmation email is a feature that allows you to send an email notification to buyers when they place an order on your B2B Commerce site. Order confirmation email can be configured using Process Builder and Email Alerts in Salesforce Setup.

To configure order confirmation email, you need to do the following steps:

Create an email template that contains the information and format that you want to use for your order confirmation email. You can use merge fields to include dynamic data from your order records, such as order number, order date, order total, etc.

Set up organization-wide addresses that specify the email address and display name that you want to use as the sender of your order confirmation email. You can use different organization-wide addresses for different stores or reorder portals.

Create an email alert that defines the email template, organization-wide address, recipient type, and recipient field that you want to use for your order confirmation email. You can use different email alerts for different stores or reorder portals.

Add an auto-launched flow that triggers when an order is created or updated and has a status of Submitted. The flow should include a Send Email element that references the email alert that you created for your order confirmation email. Therefore, option C is correct. Options A, B, and D are false because they are not configuration steps that are required to send order confirmation emails to buyers. Creating a trigger on order creation, implementing the SendOrderConfirmation interface from Apex code, locating the existing ‘Send Order Confirmation Email’ sub-flow, adding it to the last step, and checking the box called ‘Send order confirmation Email to buyer’ in the Commerce Apps store Administration are alternative or outdated methods that are not recommended or supported for sending order confirmation emails to buyers.

Reference: [Order Confirmation Email], Order Confirmation Email Overview