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What condition possibly prevents Anna from seeing the new Rewards card offer?

U+ Bank, a retail bank, follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card. Premier Rewards, and does not see the new Rewards card offer.

What condition possibly prevents Anna from seeing the new Rewards card offer?
A . Applicability
B . Suppression rules
C . Suitability
D . Eligibility

Answer: A

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