What commands you can use to troubleshoot all identity collectors and identity providers from the command line?

You receive reports from multiple users that they cannot browse Upon further discovery you identify that Identity Awareness cannot identify the users properly and apply the configuredAccess Roles

What commands you can use to troubleshoot all identity collectors and identity providers from the command line?

A. on the gateway: pdp debug set IDC all IDP all

B. on the gateway: pdp debug set AD all and IDC all

C. on the management: pdp debug on IDC all

D. on the management: pdp debug set all

View Answer

Answer: A

Explanation:

To troubleshoot Identity Awareness issues related to user identification and Access Role application, you need to enable debugging for both Identity Collectors (IDC) and Identity Providers (IDP). The command pdp debug set IDC all IDP all on the gateway achieves this.

Here’s why this is the correct answer and why the others are not:

A. on the gateway: pdp debug set IDC all IDP all: This correctly enables debugging for all Identity Collectors and Identity Providers, allowing you to see detailed logs and messages related to user identification and Access Role assignment. This helps pinpoint issues with user mapping, authentication, or authorization.

B. on the gateway: pdp debug set AD all and IDC all: This command only enables debugging for Active Directory (AD) as an Identity Provider and all Identity Collectors. It might miss issues related to other Identity Providers if they are in use.

C. on the management: pdp debug on IDC all: This command has two issues. First, it should be executed on the gateway, not the management server, as the gateway is responsible for user identification and policy enforcement. Second, it only enables debugging for Identity Collectors, not Identity Providers.

D. on the management: pdp debug set all: While this command might seem to enable debugging for everything, it’s not specific enough for Identity Awareness troubleshooting. It might generate excessive logs unrelated to the issue and make it harder to find the relevant information.

Check Point Troubleshooting

Reference: Check Point Identity Awareness Administration Guide: This guide provides detailed information about Identity Awareness components, configuration, and troubleshooting.

Check Point sk113963: This article explains how to troubleshoot Identity Awareness issues using debug commands and logs.

Check Point R81.20 Security Administration Guide: This guide covers general troubleshooting and debugging techniques, including the use of pdp debug commands.