What channel management strategy should they adopt?

An established corporation with multiple departments is adopting Slack. They want to ensure clear and efficient communication across the organization without overwhelming employees with irrelevant information.

What channel management strategy should they adopt?
A . Enable employees to create channels as they see fit, promoting autonomy and organic growth
B . Set up dedicated channels for each department and project, and allow users to join channels relevant to their role
C . Limit channel creation to a central communication team to maintain strict control over Slack usage
D . Use only direct messaging for specific department communications to keep the channel list minimal

Answer: B

Explanation:

Set up dedicated channels for each department and project, and allow users to join channels relevant to their role By setting up dedicated channels for each department and project and allowing users to join as per their role, the corporation can ensure that communication is both structured and relevant, reducing the risk of information overload while promoting efficient inter-departmental communication.

Option A is incorrect because it may result in excessive channel creation, potentially leading to confusion and disorganization.

Option C is incorrect as it may be too restrictive and could hinder spontaneous and necessary communication that arises within departments or projects.

Option D is incorrect because relying solely on direct messaging for department communications limits broader team engagement and knowledge sharing.