A large IT organization has committed to transition to ITaaS.
What changes would need to happen in the IT organization to adopt this model?
A . IT organization would move from a strategic business partner to a cost center view
B . All the products and services would be delivered by the lines of business (LOBs)
C . New service related roles and responsibilities would emerge to support the model
D . Business users would acquire services that meet their needs quickly only through IT
Answer: C
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