What can an administrator use to research the issue?

A user is encountering an error when attempting to save an Account record.

What can an administrator use to research the issue?
A . The Problems tab within the developer console
B . The Chrome Dev Tools Console
C . Lightning Logs within Setup
D . A user trace flag and debug log on the affected user

View Answer

Answer: D

Explanation:

The best way for an administrator to research the issue when a user is encountering an error when

attempting to save an Account record is to use a user trace flag and debug log on the affected user. A

user trace flag enables debug logging for a specific user, and a debug log captures database

operations, system processes, and errors that occur when executing a transaction or running unit

tests. The administrator can use these tools to identify the root cause of the error and fix it

accordingly.

Reference:

https://help.salesforce.com/s/articleView?id=sf.code_add_users_debug_log.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.code_viewing_debug_logs.htm&type=5