What automated processing should the Consultant configure upon Work Order completion to dispatch the next two Appointments?

Northern Trail Outfitters (NTO) wants to automatically dispatch a Technician’s next two Service Appointments after the Technician completes their current Service Appointment. NTO wants to be consistent across all of the Service Territories and control the number of Service Appointments that are pushed to the Technician.

What automated processing should the Consultant configure upon Work Order completion to dispatch the next two Appointments?
A . Build a Workflow Rule.
B. Create an Apex Trigger.
C. Enable Drip feed Dispatch.
D. Configure an Auto Dispatch Scheduled Job.

View Answer

Answer: C

Explanation:

This option allows automatically dispatching a certain number of Service Appointments to a technician after they complete their current one, based on a predefined criteria.

References: https://help.salesforce.com/s/articleView?id=sf.fs_drip_feed_dispatch.htm&type=5