What are two likely causes of users in the "Sales Representative" role not being able to access the Licensed Professional records?

A Licensed_Professional__c custom object exist in the system with two Master-Detail fields for the following objects: Certification__c and Contact. Users with the "Certification Representative" role can access the Certification records they own and view the related Licensed Professionals records, however users with the "Salesforce representative" role report they cannot view any Licensed professional records even though they own the associated Contact record.

What are two likely causes of users in the "Sales Representative" role not being able to access the Licensed Professional records? Choose 2 answers
A . The organization’s sharing rules for Licensed_Professional__c have not finished their recalculation process.
B . The organization recently modified the Sales representative role to restrict Read/Write access to Licensed_Professional__c
C . The organization has a private sharing model for Certification__c, and Contact is the primary relationship in the Licensed_Professional__c object
D . The organization has a private sharing model for Certification__c, and Certification__c is the primary relationship in the Licensed_Professional__c object.

View Answer

Answer: A,D