What are the Search Functionality ― Customer Business Challenges?

What are the Search Functionality ― Customer Business Challenges?
A . Search results only took Operational or Active data into account, not the Inactive data in the Staging area related to planned or future changes.
B . Business activities could not be directly triggered from a search result list.
C . The comprehensive search functionality simplifies daily work.
D . Integration into change request processing enhances productivity.

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Answer: A,B