What are the four elements of emotional intelligence?
What are the four elements of emotional intelligence?
A . Plan, engage, execute, and close
B . Discover, define, design, and deliver
C . Self-awareness, self-management, empathy, and skilled relationships
Answer: C
Explanation:
Self-awareness, self-management, empathy, and skilled relationships are the four elements of emotional intelligence. Emotional intelligence is the ability to understand and manage one’s own emotions and those of others. Emotional intelligence helps to improve communication, collaboration, and influence in sales.
Reference: https://trailhead.salesforce.com/en/content/learn/modules/emotional-intelligence/emotional-intelligence-introduction
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