What are the business analyst’s responsibilities during the analyze phase of the Salesforce implementation lifecycle?

What are the business analyst’s responsibilities during the analyze phase of the Salesforce implementation lifecycle?
A . Complete testing, build training materials, and elicit requirements for the next iteration.
B . Create a data dictionary, write end user documentation, and review test scripts.
C . Gather business requirements; create process maps, and write user stories.

View Answer

Answer: C

Explanation:

The business analyst’s responsibilities during the analyze phase of the Salesforce implementation lifecycle are to gather business requirements, create process maps, and write user stories. These activities help the business analyst understand the current state, future state, and gaps of the business processes and translate them into clear and actionable requirements for the solution design and development teams. Completing testing, building training materials, and eliciting requirements for the next iteration are responsibilities during the validate phase of the Salesforce implementation lifecycle. Creating a data dictionary, writing end user documentation, and reviewing test scripts are responsibilities during the prepare phase of the Salesforce implementation lifecycle.

Reference:

https://trailhead.salesforce.com/content/learn/modules/business-analysis-for-salesforce-projects/understand-the-salesforce-implementation-lifecycle

https://trailhead.salesforce.com/content/learn/modules/business-analysis-for-salesforce-projects/analyze-business-processes-and-requirements