What are the best solutions for this issue?

Nash is working on a Finance Jira project. The next week, while still working on the Finance project, he also worked on HR projects. Both projects are using their own unique statuses in their project workflow.

Nash has updated the default board filter to the JQL below:

project in (HR, Finance) ORDER BY Rank ASC

A few issues are missing from the Jira board.

What are the best solutions for this issue? (Choose two.)
A . Update the quick filter.
B. Update the Jira workflow.
C. Update the board column.
D. Update the board filter.

View Answer

Answer: B,C

Explanation:

Jira board filter only returns a single project by default.

Example:

project = Finance ORDER BY Rank ASC

If users added more than one project in the JQL, some issues might be missing if each Jira project has different statuses in their project workflow.

Therefore, Nash has 2 options:

– Standardize all project workflow to use the same statuses.

– Update the board column to include the missing issues.

Updating the filter is not the solution here because the issues from the unmapped status will still be hidden.