What are some responsibilities of a Customer Center of Expertise (CCOE)? Note: There are 3 correct answers to this question.

What are some responsibilities of a Customer Center of Expertise (CCOE)? Note: There are 3 correct answers to this question.
A . Serve as a central contact for SAP and manage interactions with the SAP Service Center.
B. Conduct risk-based assessments to determine the value of activating new processes.
C. Ensure the resources necessary for the project’s success are available.
D. Reduce the total cost of ownership for IT.
E. Determine KPIs that will support a continuous improvement mindset.

Answer: B,D,E