What are some responsibilities of a Customer Center of Expertise (CCOE)? Note: There are 3 correct answers to this question.
A . Reduce the total cost of ownership for IT.
B . Serve as a central contact for SAP and manage interactions with the SAP Service Center.
C . Determine KPIs that will support a continuous improvement mindset.
D . Conduct risk-based assessments to determine the value of activating new processes.
E . Ensure the resources necessary for the project’s success are available.
Answer: A, C, D
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