What are some benefits that Knowledge Product Entitlement provide? (Choose three.)
A . Reduces call volume
B. Makes it easier for Agents to manage case volume
C. Allows access to Knowledge Articles that are related to products owned by a customer
D. Information about customer’s service contract
Answer: A,B,C
Latest CIS-CSM Dumps Valid Version with 59 Q&As
Latest And Valid Q&A | Instant Download | Once Fail, Full Refund