What are features of Customer Service Management? (Choose four.)
A . Timed Audits
B. Service Entitlements
C. Demand Management
D. Service Prospecting
E. Real-time SLAs
F. Service Contracts
G. Skills-based routing
Answer: B,C,E,G
Latest CIS-CSM Dumps Valid Version with 59 Q&As
Latest And Valid Q&A | Instant Download | Once Fail, Full Refund