What approach should a Consultant use to ensure that Knowledge searches only display articles for a service agent’s product specialization?
What approach should a Consultant use to ensure that Knowledge searches only display articles for a service agent’s product specialization?
A . Create a page layout for each record type; assign layouts to service agents.
B. Create a data category for each product; assign data categories to service agents.
C. Create a permission set for each record type; assign permissions to service agents.
D. Create an article action for each record type; assign record types to service agents.
Answer: A
Latest Service Cloud Consultant Dumps Valid Version with 359 Q&As
Latest And Valid Q&A | Instant Download | Once Fail, Full Refund
Subscribe
Login
0 Comments
Inline Feedbacks
View all comments