What activity is a useful element in the change process?

What activity is a useful element in the change process?
A . Creating short-term wins
B . Calculating a break-even point
C . Performing a SWOT analysis
D . Developing key performance indicators (KPIs)

View Answer

Answer: A

Explanation:

Creating short-term wins is a useful element in the change process because it helps to build momentum, motivate the team, and overcome resistance. Short-term wins are concrete achievements that demonstrate the benefits of the change and provide evidence that the efforts are paying off. They also help to create a sense of urgency and alignment among the stakeholders involved in the change process. Calculating a break-even point, performing a SWOT analysis, and developing key performance indicators (KPIs) are all important tools for planning and evaluating the change process, but they are not as effective as creating short-term wins in generating support and commitment for the change.

References: Change Management: The Kotter Model, APICS CPIM 8 Planning and Inventory Management | ASCM