What action is required to display it?

Your team dashboard has the ‘Service project report’ gadget that displays the SLA success rate for two SLAs: ‘Time to first response’ and ‘Time to resolution’. You need the gadget to display another SLA: ‘Time to close after resolution’.

What action is required to display it?
A . Replace the gadget with the ‘Filter counts’ gadget
B . Configure the gadget to change the date range
C . Configure the gadget to auto refresh
D . Add a third series to the ‘SLA success rate’ report

View Answer

Answer: D