Van Weele wrote that ‘quality is the degree in which XXXX requirements are met. We speak of a quality product or quality service when supplier and XXXX agree on requirements and those requirements are met’.

Van Weele wrote that ‘quality is the degree in which XXXX requirements are met. We speak of a quality product or quality service when supplier and XXXX agree on requirements and those requirements are met’.
A . Replace XXXX.
B . Specifier
C . Designer
D . Customer
E . Manufacturer

View Answer

Answer: D

Explanation:

Quality, like most things in business, is ultimately about the customer.