Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?
Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?
A . Add a condition to skip the Item Return stage when a return is not necessary.
B . Add an Item Retention alternate stage and define a process for retention of item.
C . Replace the Wait step in the Item Return stage with a Change Stage step.
D . Add a decision in the Item Return process to change the stage when a return is not necessary.
Answer: A
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