Unrealized Value can be defined as: (Choose only one)
A . The satisfaction gap between a beneficiary’s desired outcome and their current experience.
B. The satisfaction gap between a beneficiary’s current experience and the roadmap planned.
C. The monitory gap between a beneficiary’s desired outcome and their current experience.
D. All of the listed options / all of the above.
Answer: A
Explanation:
The Strategic Goal is usually focused on achieving a highly desirable but unrealized outcome for a specific group of people that results in improved happiness, safety, security, or well-being of the recipients of some product or service. In EBM, we refer to this as Unrealized Value, which is the satisfaction gap between a beneficiary’s desired outcome and their current experience.
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