Universal containers (UC) wants to schedule work orders only if technicians have the necessary qualifications to complete the designated work

Universal containers (UC) wants to schedule work orders only if technicians have the necessary qualifications to complete the designated work

In which two ways can UC achieve this Choose 2 answers
A . Leverage the match skills work rule when scheduling appointments
B. Create skills that relate to qualifications from setup and assign them to a service resource
C. Leverage the match skills scheduling policy when scheduling appointments
D. Create skills that relate to qualifications from the skills tab end assign them to a service resource

Answer: A,B

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