Universal Containers (UC) is implementing Service Cloud UC’s contact center receives 100 phone calls per hour and operates across North America, Europe and APAC regions. UC wants the application to be responsive and scalable to support 150 calls considering future growth.

Universal Containers (UC) is implementing Service Cloud UC’s contact center receives 100 phone calls per hour and operates across North America, Europe and APAC regions. UC wants the application to be responsive and scalable to support 150 calls considering future growth.

What should be recommended test load consideration
A . Testing load considering 50% more call volume.
B. Testing load considering half the call volume.
C. Testing load considering 10xthe current call volume.
D. Testing load considering current call volume.

View Answer

Answer: A