Understanding what to measure and why it is being measured are key contributors to which part of the Service Lifecycle?
A . Service Strategy
B . Continual Service Improvement
C . Service Operation
D . Service Design
Answer: B
Understanding what to measure and why it is being measured are key contributors to which part of the Service Lifecycle?
A . Service Strategy
B . Continual Service Improvement
C . Service Operation
D . Service Design
Answer: B