True or False: The main role of WIP aging is to help identify flow bottlenecks; where work may be impeded or constrained.

True or False: The main role of WIP aging is to help identify flow bottlenecks; where work may be impeded or constrained.
A . True
B. False

View Answer

Answer: B

Explanation:

While in some cases observing old age across multiple items in a certain area of the Workflow can help identify bottlenecks, the main role of the Work Item Age metric is to identify specific items that are struggling and require attention. Bottlenecks/systemic constraints are typically identified by looking at the queues on the board, as well as charts like the Cumulative Flow Diagram.