To determine how to prepare for this concern, what is MOST important for the CIO to review?

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A CIO is concerned with the potential of vendor system failures that could cause a large amount of unintended system downtime.

To determine how to prepare for this concern, what is MOST important for the CIO to review?
A . IT balanced scorecard
B . Service-level metrics
C . IT procurement policy
D . Business impact analysis (BIA)

Answer: D