The Screen Capture module is installed on an employee desktop.
To communicate with the recorder to track employee logging/logoff, which manages the Screen Capture program?
A . Screen capture
B . Capture service
C . Desktop resource
D . EIM
Answer: B
Explanation:
The Capture service is a component that is installed on an employee desktop along with the Screen Capture module. The Capture service communicates with the recorder to track employee logging/logoff, as well as to start and stop the Screen Capture module according to the recording rules. The Capture service also sends the screen capture files to the recorder for archiving1
References: 1: Avaya Workforce Engagement Support – Installation Guide, page 312
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