To activate and use Best Services Routing (BSR) Available Agent Adjustment, which two must be configured in the Avaya Aura® Elite Call Center? (Choose two.)

To activate and use Best Services Routing (BSR) Available Agent Adjustment, which two must be configured in the Avaya Aura® Elite Call Center? (Choose two.)
A . The BSR Application ID must be set in the VDN form.
B . Set the Available Agent Adjustments for BSR to y in the System Parameters Feature form.
C . The Available Agent Adjustments for BSR must be set to YES on System-Parameters Customer Options.
D . Percent Allocation in the Business Advocate feature must be enabled.

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Answer: CD