They want to make sure that a competitor is always tracked when it is mentioned in an email from a potential customer regarding an opportunity-How can this be achieved using the fewest steps?

An organization uses Microsoft Dynamics 365 to track Opportunities and Competitors.

They want to make sure that a competitor is always tracked when it is mentioned in an email from a potential customer regarding an opportunity-How can this be achieved using the fewest steps?
A . Instruct users to always manually associate the competitor when the Competitor Mentioned card is shown by the Relationship Assistant.
B . Configure the Relationship Assistant, and check the Card Option for the Competitor Mentioned card to perform the associated action automatically instead of displaying the card.
C . In the configuration for Auto Capture, enable the option to track competitors automatically when mentioned in emails regarding an opportunity.
D . Create a workflow to scan emails for competitor names, and associate the mentioned competitor to the opportunity.

View Answer

Answer: A